Broad and generic principles of training & development in the C.L.A.S.S. Consulting programme.

Training and development is seen as a continuum which encompasses induction, ongoing development, multi-skilling and, where appropriate, retraining. Effective training and development activities reflect current knowledge of best practice in respect of learning principles, access and models of delivery.

  • Contribute to improved outcomes in the system.
  • Design and delivery of training and development opportunities is needs—based developed with reference to the curriculum and targets of the client’s priorities.
  • Ensure that all staff members who support the client’s programme have access to appropriate training and development experiences.
  • Training and development for all staff members occurs within the framework of a negotiated individual program of training and development.
  • Promote team learning as well as individual learning.


  • Use of a range of training and development strategies is valued and utilised, including mentoring, coaching, researching personal reflection, interchanges, discussion with and observation of colleagues and participation in formal conferences, programs and courses.
  • Value, utilise and encourage formal and informal workplace and on-the-job learning.
  • Use technology and open learning models to provide equity of access.
  • Recognise, value and utilise prior learning and existing skills and knowledge.
  • Plan, target and link to management strategic plans training and development activities are planned, targeted and linked to management and strategic plans.
  • Participation of all stakeholder groups in planning, development, delivery and evaluation is encouraged.
  • Activities should be evaluated in terms of effectiveness and their contribution to improved student learning outcomes.